I consider Viori to be a trustworthy and respected brand. They have exceptional customer feedback, with over 100,000 individuals giving them an average rating of 4.7 out of 5 stars. Viori ethically obtains Longsheng rice water from the Red Yao Tribe and gives back 5% of their profits to support the community. Their products are vegan, not tested on animals, and come in eco-friendly packaging. The brand’s shampoo bars receive high marks for quality, and their customer service is often highlighted for its effectiveness. Viori’s dedication to ethical business practices and environmental sustainability distinguishes them in the market. Exploring further into what Viori offers and their goals will reveal more about their unique position.
Key Takeaways
- Viori boasts a high customer satisfaction rating of 4.7 out of 5 from over 100,000 reviews.
- The brand is known for using premium natural ingredients and meticulous craftsmanship in its haircare products.
- Viori collaborates closely with the Red Yao tribe, paying double the market price for Longsheng rice and reinvesting 5% of profits.
- Customers frequently praise Viori's responsive and effective customer support.
- Viori's products are vegan, cruelty-free, and come in sustainable, plastic-free packaging.
Brand Overview
Viori, a Utah-based haircare brand, has built its reputation on shampoo and conditioner bars made with Longsheng rice water sourced from the Red Yao Tribe in China.
The brand offers a variety of haircare products, including body soap, pet wash, dry shampoo, and wash accessories, all highlighting their collaboration with the Red Yao people.
Viori's mission is twofold: to preserve Red Yao culture and haircare traditions and to foster economic prosperity for the tribe. They achieve this by purchasing Longsheng rice at double the market price and donating 5% of profits back to the community.
Viori's products, including their shampoo and conditioner bars, are vegan, cruelty-free, and packaged in plastic-free materials, making them a sustainable choice.
Customer Reviews
Diving into customer reviews, it's clear that the majority of users are highly satisfied, consistently praising the quality and effectiveness of Viori's products. With an impressive average rating of 4.7 out of 5 from 100,917 customer reviews, the feedback is overwhelmingly positive.
Here are three key points:
- Effectiveness: Many customers highlight how well Viori shampoo bars work for various hair types.
- Customer Service: Reviews frequently commend Viori's team for being responsive and helpful.
- Repeat Purchases: Numerous satisfied users report making repeat purchases and recommending Viori products to others.
These points underscore the trust and loyalty that Viori has earned, affirming the legitimacy and appeal of their offerings.
Product Quality
Customers consistently laud the exceptional product quality, noting the use of premium, natural ingredients and meticulous craftsmanship. Viori shampoo and conditioner, especially their shampoo bars, are crafted with organic formulations that deliver effective hair care results.
The luxurious packaging underscores their dedication to sustainability and eco-friendly practices, which is a significant appeal for many. With over 100,000 reviews averaging 4.7 out of 5, the high ratings reflect widespread satisfaction.
Users frequently praise the noticeable improvement in hair health and the care put into every detail of Viori products. This level of quality guarantees that anyone looking to enhance their hair care routine can trust Viori for reliable, top-tier performance.
Ethical Practices
Collaborating closely with the Red Yao tribe in China, the company guarantees ethical sourcing by paying a 2x markup for Longsheng rice and reinvesting 5% of profits back into the community. This approach secures the economic prosperity of the Red Yao people while preserving their cultural traditions.
Viori's commitment to ethical practices is evident in three key areas:
- Sourcing: Ethical sourcing of Longsheng Rice Water directly from Red Yao families.
- Reinvestment: 5% of profits go towards education, sustainability, and elderly care in the Red Yao community.
- Cultural Preservation: Maintaining and respecting the Red Yao people's heritage through sustainable business practices.
These efforts highlight Viori's dedication to ethical practices, benefiting both the community and the environment.
Customer Support
While Viori's commitment to ethical practices is evident in their sourcing and reinvestment strategies, their dedication extends to providing exceptional customer support. Customers frequently report quick issue resolution and friendly interactions with Viori's support team.
The brand's customer service excels in clear communication and effective problem-solving, which contribute to positive customer experiences. Viori demonstrates a commitment to ensuring customers feel valued and heard, enhancing the overall shopping experience.
This customer-centric approach not only addresses inquiries and concerns efficiently but also encourages repeat purchases. Their responsive and helpful customer support solidifies Viori's reputation as a brand that genuinely cares about its customers, making it a reliable choice for conscientious consumers.
Shipping Experience
When ordering from Viori, you can expect fast delivery times and secure packaging that guarantees your items arrive safely and on time. My shipping experience with Viori has been consistently positive, with their reliable methods ensuring prompt and safe delivery. They provide several benefits:
- Thorough delivery times: Orders are processed and shipped quickly, minimizing wait times.
- Secure packaging: Items are well-protected during transit, reducing the risk of damage.
- Tracking availability: Customers can monitor their order's progress, providing peace of mind.
Additionally, Viori offers international shipping options, making their products accessible worldwide. This comprehensive approach to shipping underscores their commitment to customer satisfaction and reliability.
Frequently Asked Questions
Is Viori an Ethical Company?
Yes, Viori appears to be an ethical company. They engage in sustainable sourcing, pay fair wages to the Red Yao tribe, and focus on environmental impact, reinvesting profits into education, sustainability, and elderly care for the tribe.
Does Viori Make Your Hair Grow?
Viori doesn't directly promote hair growth. However, their product ingredients, like Longsheng rice water, enhance hair health. User reviews suggest improved hair condition and reduced breakage, but they shouldn't be relied upon for significant growth.
Where Does Viori Ship From?
Viori ships from their warehouse in Utah. I appreciate their reliable delivery process, reasonable shipping costs, and clear tracking information. Shipping times are efficient, ensuring customers receive their packages promptly from the US-based facility.
Who Owns Viori Brand?
The Viori brand is owned by a company based in Utah. Understanding the brand history and product origin reveals a deep connection with the Red Yao Tribe. The founders emphasize sustainable practices and community support through their background.
Conclusion
After trying Viori myself and reading countless customer reviews, it's clear that Viori is a legitimate brand. Their product quality is impressive, with many users praising the results. The company's commitment to ethical practices and sustainability is commendable.
My interactions with customer support were positive, and the shipping experience was efficient. Overall, based on my experience and the evidence available, I'd confidently recommend Viori for anyone interested in high-quality, ethically-made hair care products.
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